Even if you receive more than one service from us (electricity, broadband, TV or phone services) we will only send you one invoice.
What you pay for each service is spesified on the invoice.
A unik number to identify each customer
This is the due date for the payment of your invoice.
If the payment is overdue there will be a late fee of 8,50 % interest added to your next bil.
If we have to send a reminder invoice there will be added a reminder fee of NOK kr 70,-.
The total invoice amount including VAT. The amount includes power grid rent and other services providet by us (electricity, broadband, TV or phone services).
This area specifies what kind of services your invoice includes.
In this case the customer is paying for electricity (Kraft), power grid distribution (Nettleige) and communication services like broadband, TV or phone services (Kommunikasjon).
You must always use the KID-nummer when paying your invoice. If the KID number is missing or incorrect your payment will be dismissed.
If you want to start using direct debit service (Avtalegiro) in your online banking service you have to use the specified KID number called "KID for teikning av avtalegiro". You will find that number directly underneath the ordenary KID number!
Showes how many annexes your invoice containes.
Shows amount (including VAT) of invoice no. 1 (usually electriciy and power grid distribution).
Shows amount (including VAT) of invoice no. 2 (usually communication services like broadband, TV or phone services).
Kraftleverandør - Power company
Netteigar - Grid company
If the grid company also is listed as your power company then you are on the Obligation to supply service from you grid company. This means that you are paying more for your electicity than necessary. We highly recommend you to contact us and sign a electricity contract suitable for your household.
The address for the meter reading unit and what kind of housing it is attached to (detached house, aparment, cabin etc.)
MÅLARNUMMER - METER NUMBER
A serial number printet on your meter reader unit in the fuse box in your home. If the meter reader unit is replaced you will be given a new meter number.
MÅLEPUNKT-ID - METER ID
A unic "finger print" of your meter reader unit. This is a 8 digit code that identifies a specific unit.
The meter ID is a common national standard that gives information between power grid companies without misunderstanding, it is for example used if you decide to change supplier of electricity.
If you have more than one unit (for example a house, a cabin, a boat house etc.) every unit will have it's own unik meter ID. This is not dependent on whether the unit gets a new owner or the meter reading unit is replaced with a new one.
Information on your electricity contract and how much you pay per kWh, fixed rate, the cost of electricity sertificates and VAT specification.
Information on your power grid rent.
The grid rent is devided in two; a fixed rate (fastbeløp) and an energy rate (energiledd). The fixed rate is the same for all customers. The energy rate is calculatet in accordance to your energy consumption (you pay per kWh). VAT is specified.
Total consumption of the last two meter reading periods (two months). It showes if you have provided us with your meter reading information yourself, or if the meter reading is estimatet by our computer.
Make sure to take a meter reading every second month. This is to ensure that your bill is correct in accordance to your consumption. We estimate your power consumption based on previous readings and other historic and average consumption data. This is undesirable for both you and us, as it can lead to wrongful billing. If your consumption is lower than we estimate it can lead to a much higher bill than necessary. And if your consumption is much higher than we estimate it can lead to a large bill when you move out of your house in the future.
The Norwegian-Swedish electricity certificate market was established January 1st 2012. Norway and Sweden have a common goal of increasing the renewable electricity production by a total of 26.4 TWh from 2012 to the end of 2020. The system includes all norwegian households and companies. You can read more about electricity certificats in the article "Electricity certificates - what it is" on our website.
Consumption fee of NOK 20,40 øre per kWh and a fee to Energifondet (the Energy fond) of NOK 1,25 øre per kWh is included in the energy rate of the grid rental. VAT is included in both fees.
Total amount for one or more Communication services like broadband, TV and /or phone.
Showes what kind of communication services we provide for you (Broadband, TV and/or phone service).
Price per film if you have used VOD services with your TV provider GET.
How much you use your phone services. Period, conversations and if you have made calls to landline or mobile phones, start up fee, cost per minutes and total amount.