Useful information

Dictionary

 
A
A konto - Estimated quarterly bill
Abonnement - Electricity account
Angrerett - Right to withdraw
Angrerettskjema - Right to withdraw form
Anlegg - Meter reading unit
Avtalegiro - Direct debit in your online banking service
 
B
Bestille / å bestille - Order / to order
Bestillingsskjema - Order form
Betalingsfrist - Due date, date of payment
 
E
E-postfaktura - E-mail invoice
eFaktura - Electronic invoice directly to your online banking service
Elsertifikat - Electricity sertificates
 
F
Forbruk - Consumption
Faktura - Invoice / bill
Forfall - Due date, date of payment
Forsinkelserente - Interest of overdue payment, penalty interest
Forskudd - Advance, advance payment
 
I
Inkasso - Last notice, debt collection
 
K
Kraft - Electricity
Kundeforholdet er ikkje gjort opp - Unsettled account
Kundekonsulent - Customer service operator
Kundenummer - Customer number
Kundesenter - Customer service
 
L
Leveringsplikt - Obligation to supply
 
M
Målar - Meter
Målaravlesing - Meter reading
Målarstand - Meter reading
Målarnummer - Meter number (number printed / shown on the meter, can also be found on your invoice)
Målepunkt-ID - Meter ID (uniqe identification number, not the same as meter number. Meter ID is also printed on your invoice)
 
N
Netteigar / Nettselskap - Grid Company or Power Grid Company
Nettleige - Grid rental
 
O
Overtaking - Meter transfer
 
P
Purring - Reminder
 
S
Stengevarsel - Written notice of cutting off supply
Stipulering - Estimation
Stipulert fortbruk - Estimated consumption
Straumkontrakt - Electricity contract
Straum - Electricity
Straum stans - Power cut/power outage
Sikring - Fuse
Sikringsskap - Fuse box
Seie opp - Cancellation / cancel a contract
 
U
Utestående beløp - Outstanding amount
Utsettelse - Postponement
 
Å
Årsavregning - Annual bill/invoice
Årsforbruk - Annual consumption

 
 
 
 
DI SIDE
 
 
 
 
 
 
 

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Important phone no.:

Customer service: 70 04 63 00
Front desk: 70 04 62 00
 

Opening hours for customer service:

Electricity:
Monday – Friday 08.00–16.00
 
Broadband, TV & Telecommunication:
Monday – Friday 08.00–19.00
 

Visiting address for customer service:

Electricity and invoice
Industrivegen 6, 6080 Gurskøy
 
Broadband, TV & Telecommunication:
Langemyra 6, 6150 Ørsta