Power supply

In order for your home or business to be able to get electrical power, it must be connected to the electrical transmission grid. For this service you pay grid rental to your local Power grid company (Mørenett).
 
Power Grid companies are responsible for the local electricity supervision. They are also in charge of building new transmission grids and maintenance of existing grids.
The Power grid company in our area is Mørenett.
 
Power grid companies are responsible for the power transmission grid in our and area and the local electricity supervision. They are also in charge of building new transmission lines and maintenance of existing lines.
 
The power transmission grid is the electrial supply distribution network that carries electricity from a power plant to the user. High-power transmission lines can carry electricity between local grids in order to balance supply and demand.

The Power grid company should be contacted concerning:

  • Power outage
  • Fault / damage to equipment or lines
  • Report a fault caused by lack of earthing/ground fault
  • Technical issues
  • Cabel detection
  • Meter reading (if you do not have Tussa as your power supplier)
 
Due to the Norwegian Water Resources and Energy Directorate (NVE) requirements for Power grid companies neutrality, all information from Mørenett is found on a separate website, www.morenett.no
 
As an electric power customer, you are actually making purchases from two companies; your local Power grid company and your power supplier.
 
The power company  (Tussa) distribute electricity for sale in a regulated market. In other words, we sell the electric power you use.
 
The Power grid company (Mørenett) owns all electric meters and the power grid in their license area; they distribute electricity to your house and is responsible for maintaining a reliable and effective distribution grid.
 
When you move to a new house, Mørenett is obligated to supply electricity to you (Obligation to supply). But it is very important to choose a power company to buy electricity from (Tussa). Otherwise you will pay much more for your electricity than necessary.
 
You can read more about Obligation to supply in the question below "What is Obligation to supply".
Obligation to supply is a service from your Power grid company that is mandatory when you move in to a new house. This means that the Power grid company is obligated to provide you with electricity.
 
Obligation to supply is ment to be a temporary service from your Power grid company until you have chosen a power company to supply you with electricity. The Obligation to supply service gives you a much higher electricity cost than necessary, and we highly recommend you to contact us and sign a electricity contract suitable for your household.

 

 
 
 
 
 
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Important phone no.:

Customer service: 70 04 63 00
Front desk: 70 04 62 00
 

Opening hours for customer service:

Electricity:
Monday – Friday 08.00–16.00
 
Broadband, TV & Telecommunication:
Monday – Friday 08.00–19.00
 

Visiting address for customer service:

Electricity and invoice
Industrivegen 6, 6080 Gurskøy
 
Broadband, TV & Telecommunication:
Langemyra 6, 6150 Ørsta